Some hearing problems, such as ear wax blockage or middle ear infections, can often be treated. However, most age-related and noise-induced hearing loss is permanent. The good news is that modern hearing technology can significantly improve communication and quality of life.

We believe good hearing care takes time.
That’s why our appointments are never rushed. We allow plenty of time to listen to your concerns, complete thorough testing, explain your results, and answer your questions.
As a guide:

• Comprehensive hearing assessments: Up to 90 minutes
• Ear wax removal appointments: Approximately 30 minutes
• Hearing aid consultations: Vary depending on your needs

Yes. We provide hearing assessments for adults and children aged 4 years and over.

As a general guide, adults should have their hearing checked every 1–3 years, particularly after the age of 50.

More regular assessments may be recommended if you:
• Have noticed changes in your hearing
• Work or have worked in noisy environments
• Experience tinnitus or balance concerns
• Already wear hearing aids
• Have a family history of hearing loss or other ear-related conditions

Regular hearing checks can help identify changes early and ensure you continue hearing at your best.

If you’ve recently had a hearing test, been recommended hearing aids, or received a quote from another clinic and you’re not completely sure about it, we’re happy to provide a complimentary second opinion.

A second opinion can also be helpful if you already have hearing aids that you’re no longer using, aren’t comfortable with, or simply don’t seem to be working as well as they should. In many cases, a simple adjustment or a fresh approach can make a significant difference.

As an independent audiology clinic, our recommendations are based solely on what’s right for you, your hearing, and your lifestyle—not a particular brand or sales target.

Yes. Depending on your circumstances, you may be eligible for:

• Medicare rebates for comprehensive hearing assessments with an eligible GP or specialist referral
• Private health insurance rebates for hearing tests and hearing aids
• NDIS funding if hearing services are included in your plan

If you’re unsure what you’re entitled to, our team can help guide you through your options.

We’re happy to help you understand your benefits before your appointment.

You may be eligible for fully or partially subsidised hearing aids through the Australian Government Hearing Services Program if you:

• Hold a Pensioner Concession Card
• Hold a DVA Gold Card
• Hold a DVA White Card with hearing loss or tinnitus listed as an accepted condition

Our team can quickly check your eligibility and explain exactly what support is available to you.

Some people never need ear wax removal, while others benefit from regular cleaning, particularly hearing aid wearers or people who naturally produce more wax.

Yes.

We use gentle microsuction and manual removal techniques, which are considered safe for people with perforated eardrums, previous ear surgery, or hearing aids.

All ear wax removal appointments are performed by an experienced audiologist.

Blocked ears and temporary hearing loss are commonly caused by a build-up of ear wax and can often be resolved quickly and safely.

A simple examination can determine whether ear wax is contributing to your hearing difficulties or whether further assessment is needed.

• Rechargeable batteries
• Automatic adjustments
• Smartphone connectivity
• Hands-free phone calls and streaming

We’ll show you exactly how everything works and ensure you’re comfortable using your devices.

There isn’t one “best” hearing aid for everyone. The right hearing aid depends on your hearing levels, lifestyle, dexterity, cosmetic preferences, and listening needs.

As an independent audiology clinic, we can recommend from a wide range of leading manufacturers to find the solution that suits you best.

A consultation will determine which invisible options may be suitable for your hearing and ear anatomy.

No.

Hear Again Audiology is proudly independent, which means we have access to a wide range of leading hearing aid brands and technologies.

We recommend hearing solutions based on your hearing, lifestyle and goals—not a manufacturer agreement.

This includes discreet hearing aids, rechargeable options, and completely invisible technology such as Lyric™.

If hearing loss is present in both ears, wearing two hearing aids is often recommended. Hearing with both ears helps with:

• Understanding speech in noise
• Locating where sounds are coming from
• Reducing listening effort
• Creating a more natural listening experience

Your audiologist will discuss whether one or two hearing aids are right for you

The cost of hearing aids varies depending on the level of technology and features you need. Some people may qualify for fully subsidised devices through the Australian Government Hearing Services Program, while others may be eligible for rebates through private health insurance or other funding pathways.

We believe in transparent pricing and will explain all options before you make a decision.

For many people, yes. By improving access to everyday sounds, hearing aids can make tinnitus less noticeable. Some hearing aids also include dedicated tinnitus management features.

Yes. We offer a 30-day hearing aid trial, giving you the opportunity to experience hearing technology in your everyday environments before making a long-term decision.